Refund policy

Return Policy:

At Protecktiv.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free 30-day return policy to ensure your peace of mind.

Our return policy allows you to return your unused and unopened items within 30 days of the delivery date for a full refund or exchange. Whether you've changed your mind, ordered the wrong size, or received a defective product, we're here to make the return process as simple and convenient as possible.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Our friendly representatives will guide you through the return process and provide you with a return authorization number (RAN) and instructions on how to return your item(s) to us.

Please note that all returned items must be in their original packaging, unused, and in resalable condition. Once we receive your return, our team will inspect the items to ensure they meet our return criteria. Upon approval, we will issue a full refund to your original payment method or process an exchange for the desired item(s).

Please allow up to 5-7 business days for your refund to be processed and reflected in your account. Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

At Protecktiv.com, your satisfaction is our top priority, and we are committed to providing you with the best shopping experience possible. If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help!

Thank you for choosing Protecktiv.com for your personal protective equipment needs. We appreciate your business and look forward to serving you again in the future.